Customer Profile
Colebrook Bosson Saunders have a truly global presence. From their offices in the UK, USA, Australia and Japan, they support a worldwide network of manufacturers, dealers and distributors.
Colebrook Bosson Saunders believe passionately in design. Over the last 17 years they have developed innovative and elegant solutions that create space and comfort for people in a wide range of application areas
Their award winning products bridge the gap between furniture and technology, giving people the space and freedom to live and work in an environment designed around them. Through their expertise in ergonomics they create adjustable workspaces that promote a healthy and productive working environment.
“GAP” Analysis
CBS sought a dedicated third party logistics provider that would significantly reduce the amount of time they were devoting to managing the supply chain thus enabling more focus towards design, manufacture & infrastructure. The additional support would also provide a catalyst for continuous improvement in various areas including I.T. SOP`s etc.
The previous supply chain solution was at best fragmented, & lacked logic. The service provision lacked focus resulting in costly & sub-standard service levels. 3PL presented a comprehensive ongoing support package coupled with a radical re-engineering of the previous solution.
One year on since transition, 3PL have been rewarded with a three-year contract as a direct result of its endeavours & contribution towards a successful supply chain transformation. 3PL are now responsible for managing the supply chain from port of origin right through to customer delivery / collection.
“Closing the Gap”
In administering our “seven step methodology” 3PL were able to clearly establish the supply chain gaps, identify root cause & instil robust solutions to address the issues.
The main elements of change centred on the following:
Far Eastern Freight Movements:- Appropriate port of origin
- Terms of business i.e. FOB
- Use of LCL vs FCL
- 20FT high Cube vs 40ft container
- Appropriate use of “fast sea” vs “slow sea” shipments.
- Port clearance – lead time
- VAT / Duty deferment – Consultancy linked to deferment account & commodity coding
- A Single site solution in the UK vs 2 sites serving UK & Europe respectively
- Avoidance of a “hub” approach thus removing costly internal movements
- Increased daily throughout capacities
- Reduced lead times i.e. order day 1, pick & despatch day 1 & deliver day 2
- Single point of contact
- Centralised inventory
- A Dedicated team delivering high efficiency & accuracy
- Introduction of Key performance criteria & production of service related information
- Reduced cost by increased consolidation & adopting a groupage mentality
- Enhanced service linked to traceability & shortened lead times
