Diversity and Flexibility at your service
The answer is “yes” now what was the question?
At 3P Logistics we can turn our hand to pretty much anything providing a true sense of a “one stop shop” for our customers. We appreciate the need for flexible thinking and we adopt a dynamic “can do” approach to “off the peg” requests.
In complementing our traditional range of value added services as above we also provide a comprehensive range of support services as shown below:
If you don`t see the service you require – Give us a call…
- Supply Chain Consultancy
- Customer service desk and Key Account Management
- Call centre support
- Remote Access
- Management Information Systems
- Product assembly
- Point of Sale
- Quality Control
- Trade desk
- Inventory management. (Cyclical and annual)
- Document Storage
- Re-work, Co-Packing, Kitting and Collation
- Label Verification
- Product / Packaging Assembly
From product re-labeling to re-boxing, one off promotions to long running campaigns we can offer a service to suit. As a result of comprehensive monitoring and pre agreed output levels, our rework & packing services are both transparent and cost effective.
Customer Services and Contact Centre
Our primary customer service function is on hand to provide everyday assistance to you the customer directly. Our “three ring” policy ensures a prompt response to all enquiries in a timely and friendly manner. In addition to our standard service offering our Contact Centre is on hand to liaise directly with your end customers as required. The Contact Centre function is tailored towards facilitating ecommerce business and can interface with end customers by phone, email and post.
Our Complementary sourcing service provides you with significant buying power. Our extensive supply base ensures that we source quality items at hard to beat prices. In direct relation to our services we are able to source and purchase consumable items e.g. Packaging materials, pallets etc on your behalf whilst our next day parcel and pallet delivery services are probably the lowest cost around without sacrificing quality.
Our management information systems provide a wealth of useful data upon demand. The typical reports we provide as standard are as follows:
- Monthly service pack
- Daily End of business report (Ins and Outs plus stock balance on hand)
- Account analysis: sales by SKU, non-moving stock etc.
All reports can be tailored to suit and delivery can be automated to receive at a time suitable to your business.