What We Do

The key stages for us

With registration complete and your goods on site we will undertake the following services as standard:

I. Receipt and Inspection of Goods

Prior to sending a consignment onto an Amazon depot it is essential that the consignment is inspected. The main aim here is to ensure the carton count is as per ASN and that the shipping cartons are in an acceptable condition and both fit for onward travel and to the Amazon specification. Unless the goods require splitting for labeling purposes this is simply a high level visual inspection. Once verified a landed confirmation is sent to the you the customer for that added peace of mind.

II. Storage of goods

Goods are stored in our pre-retail area within a secure and controlled logistics facility. If a work order has been raised for the specific consignment then goods will be stored free of charge indefinitely.

Note: In the absence of any work order goods will be stored free of charge for up to 5 working days the storage fees will apply thereafter as per our standard rate card.

III. FBA – Drop Ship Only Option

If the transit cartons are already labelled to specification for onward travel then the process simply involves the removal of any old carrier label(s) and the onward despatching to the relevant FBA depot using the preferred carrier account. Once the consignment is despatched we will email you a copy of the shipment report and tracking ID

IV. Amazon Specification

The consignments we receive for FBA processing follow a rigorous process to ensure your goods reach Amazon FBA in a compliant manner. The overall scope of compliance includes:
o Ensuring that individual SKU items are contained within a single package
o Ensuring that all products have a bar code and visible SKU on the outside of the package
o Ensuring there are no unauthorised marketing collateral such as promotional flyers, price tags or non-Amazon stickers as these are pro-hibited.
o Ensuring there are no sharp objects and if so these must be packaged accordingly. Goods that are heat, dirt or dust sensitive must also be placed in protective transparent poly bags.

V. Generating labels

In order to send your goods into an Amazon FBA depot, labels must be applied your goods according to Amazon’s regulations. The labels must feature a product identifier (SKU) specific to Amazon’s FBA programme which includes a bar code of the product identifier, item description and item condition. Labels will be be printed on adhesive paper and will include customer’s names and address, SKU details, invoice label and despatch note. There will also be a label for returns should the item need to be returned.

VI. Labeling of goods

Labels are attached to goods according to Amazon’s guidelines. A readable bar code label must be attached to the goods and the entire label should be visible and contain the correct SKU. If goods are in a protective case or shrink-wrapped then the label must be visible still without needing to remove any packaging.

VII. Advising FBA of a consignment

Any deliveries into an Amazon depot must be pre-booked in advance and a booking reference obtained. When an order is placed, an email is sent directly to FBA (Fulfillment By Amazon) with details of the order including: SKU, amount, cost, customer name and billing address. This is then logged in to Amazon’s online system so that the relevant costs and details can be updated.

VIII. Despatch the consignment

Using the preferred Amazon carrier list the consignment is despatched in line with the Amazon booking and a tracking ID supplied to the user to complete the loop.

IX. Additional Info

There are a number of restrictions that sellers must be aware of when shipping goods via and Amazon DC regarding the products affected and these include:
Liquids, powders, sharp products, glass, ceramics, breakable, fragile, baby products, textiles, jewelry, small products, Plexiglas and adult products.
We will validate your goods before sending them out and ensure that they adhere to the exact specification Amazon states in their guidelines. This gives you that added peace of mind knowing that Amazon won’t be rejecting your shipment and in turn you will realise optimum sales potential.