3PL Fusion updates: Smarter integrations, increased visibility, more control

At 3PL, we’re always working behind the scenes to make your fulfilment operation easier to manage day-to-day. Our 3PL Fusion platform sits right at the centre of that, simplifying the flow of orders between your sales channels, our warehouse management system and dispatch networks, so orders can be processed, picked and shipped as efficiently as possible.

Here we share the latest 3PL Fusion updates and, more importantly, what that means for your business. Whether you’re a fast-moving D2C brand or managing a multi-channel retail operation, every improvement is designed to give you greater visibility, control and efficiency across your fulfilment processes.

Palletways tracking

Palletways tracking is now integrated into Fusion, giving you complete visibility of pallet shipments for larger or bulkier goods without needing to go elsewhere.

This means you can:

• Track pallet shipments end-to-end within Fusion
• Reduce reliance on external carrier websites
• Respond to delivery queries faster
• Keep all shipment information in one dashboard

Mirakl integration

Fusion now supports direct order retrieval and processing from the Mirakl platform.

This enables:

• Automated order import from Mirakl-powered marketplaces
• Reduced manual handling of marketplace orders
• Faster order processing and dispatch cycles
• Improved consistency across multi-channel fulfilment workflows

New ‘Order History’ tab

Understanding where an order is – and where it has been – is critical for both internal operations and customer service. We’ve introduced a new ‘Order History’ tab within Fusion to give you exactly that. It provides a clear, step-by-step timeline of each order’s journey, from retrieval through to dispatch.

This provides:

• Visibility of every stage in the order lifecycle
• An audit trail for internal tracking and reporting
• Faster resolution of customer queries
• Improved alignment between warehouse activity and customer service teams

Very label integration

Fusion now allows direct retrieval of Very courier shipping labels, through their supply chain and logistics software platform BluJay.

This helps you:

• Access courier labels directly within Fusion
• Reduce manual handling during dispatch
• Speed up outbound processing
• Improve accuracy and consistency

Enhanced delivery note designer

We’ve enhanced the Fusion delivery note designer to allow additional bespoke fields to be added directly into templated dispatch notes. These fields are fully configurable within Fusion, giving you more control over what appears on your documentation.

This supports:

• More tailored delivery notes for different retail partners
• Inclusion of key operational or commercial data
• Increased flexibility without relying on external tools
• Consistent, branded documentation across orders

Built around your fulfilment operation

These updates are part of our ongoing commitment to making Fusion a platform that evolves with your business, helping simplify your operations and reduce friction at every stage of the fulfilment journey. That means increased visibility, faster responses and smoother day-to-day order handling across all channels.

As your operation grows and becomes more complex, Fusion is designed to do the opposite – to make things feel simpler, not harder.

If you’d like to know more about 3PL Fusion and how it can help your fulfilment operation keep moving efficiently, chat with our team.