Fulfilment Centre Ops Team Leader

Role Overview

Reporting into the Shift Supervisor you will be working alongside your warehouse colleagues you will lead by example in the core areas of quality and efficiency of work. A real team player you will support the Shift Supervisor in helping to meet daily shift targets. As the Operations Controller, you will be instrumental in supporting your shift management team in order to keep the warehouse operations running productively and in doing so provide our customers with the very best service. You will enjoy working on a variety of tasks, often having to use your own initiative. As a 3PL Operations Controller you will possess leadership qualities and be familiar with a fast-moving environment and have the ambition to develop and progress in your career.

Key Responsibilities

• Support shift manager supervisor in driving company H&S standards.
• Be able to facilitate effective and efficient operational workflow.
• Possess a proven understanding of WM Systems, Fusion, SNAP to super user level.
• Support shift supervisor in planning weekly / daily resource / activity plan against forecasts.
• Continually monitor operational progress against plan ensuring high standards of performance are achieved including GP / OWR performance.
• Support shift manager in implementing cost saving initiatives.
• Actively Monitor systems health check reports and effectively act on data.
• Carry out root cause analysis and provide constructive feedback.
• Assist in team development through instruction.
• Support the business in achieving SLA.
• Investigate and support closeout of all NCR’s and exceptions.
• Excellent communication skills – written and verbal.
• Assist Removing blockages to facilitate GP / OWR performance.
• Identify and drive CI opportunities and remove efficiency blockers.
• Support Shift Manager in driving improvements and maintenance in Hygiene standards

Personal Qualities

• A team player
• Experienced & professional approach to all aspects of work.
• Flexibility to respond positively and reliably to internal & external customer requests.
• Flexible approach to meet business demands.
• Reliable, dependable and trustworthy.
• Ability to demonstrate a commonsense approach to work.
• Committed to supporting fellow colleagues.
• Energetic & enthusiastic.

Our Story

From its inception in 2006, our founding vision was to build a company that specialised in providing fulfilment & delivery support to aspiring retail brands offering exceptional quality of service and value for money. In realising such a vision, the customer would be at the heart of everything and would enjoy a service experience that was second to none. To that end 3P Logistics (3PL) was born.
Today, the company that began as a 2 head 10,000 sq. ft operation has now become one of the fastest growing privately owned fulfilment & delivery businesses in the UK realising a growing reputation underpinned by sustainable year on year sales growth. As a fully integrated 3PL the Company also provides an extensive range of valued added support functions that further complements its award-winning offering.

What we offer:

• Remuneration: A competitive salary, and pension (dependent on experience and your geographic market benchmark), and plenty of opportunities to grow from there.
• Trimmings: Our Medicash and Bright HR benefits platform offers a variety of discounts across wellbeing and lifestyle. In addition, you get to access a range of exclusive discount codes from some of the fantastic retail brands we work with.
• Wellbeing: Fresh fruit and refreshments are provided free of charge.
• Annual Leave: 25 days of paid annual leave plus public holidays, and your birthday off on us. We want you top of your game and that means rest.
• Growth and development: From day one, our investment in your learning, development, and career progression is a top priority. And with the rate we are growing at, there are plenty of long-term career opportunities where talent is identified.
• A team that feels like family: You will be joining a fun, supportive team that prioritizes high autonomy, and collaboration primarily. We also host regular team social events.
• Culture & engagement: Our approach to culture encourages transparency, ownership, and honesty. We have no room for toxicity, bureaucracy, and micro- management, here at 3PL.

Next Steps

If you believe you have the personality, the experience, the skills, and the drive to succeed at 3PL please send us your CV. Start the journey to join us here at 3PL and MAKE SHIP HAPPEN!

Please note due to the large volume of applications we receive for these roles, if we have not contacted you within 21 days then, unfortunately, your application hasn’t been successful, however, we may contact you regarding other roles and we wish you all the best in your job search.

No agencies please.

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