Inventory Controller

Role Overview

The Inventory Controller is responsible for maintaining accurate stock records and ensuring the integrity of inventory across the fulfilment centres. The role plays a critical part in supporting operational efficiency and customer satisfaction, by ensuring stock is correctly received, stored, tracked, and reported.

Working closely with warehouse operations, customer experience, and systems teams, the Inventory Controller ensures good stock health and ensures any discrepancies are identified, investigated, and resolved promptly within a fast-paced e-commerce 3PL fulfilment environment.

The Inventory Controller is a key operational specialist, acting as the central point of accountability for stock accuracy within the fulfilment centre. The role requires a high level of ownership, attention to detail, and the ability to influence operational teams to follow best practices, ensuring inventory integrity is maintained as the business scales.

Key Responsibilities

Operating across our fulfilment centres, this hands on diverse and fast-paced role spans a wide range of responsibilities, including (but not limited to):

Inventory Accuracy & Control

• Maintain high levels of inventory accuracy across all stock locations.
• Perform regular cycle counts and full stock audits.
• PI counting
• Investigate and resolve stock discrepancies, including missing, damaged, or misallocated stock.
• Ensure all stock movements are accurately recorded within the Warehouse Management System (WMS).

Stock Reconciliation & Reporting

• Reconcile physical stock against system records and identify variances.
• Produce regular inventory reports for internal stakeholders and clients.
• Support month-end and year-end stock reconciliation processes.
• Maintain clear audit trails for all stock adjustments and movements.
• Produce and maintain stock occupancy records 

Operational Support 

• Work closely with inbound, picking, and dispatch teams to ensure correct stock handling procedures are followed.
• Provide guidance to warehouse teams on best practices for stock control.
• Support operational teams in resolving stock-related issues impacting order fulfilment.
• Ensure correct stock rotation (e.g., FIFO / FEFO) where required.
• Set up and manage effective replenishment records.
• Frequent stock consolidation and space optimisation controls

Customer & Stakeholder Communication

• Liaise with Customer Experience and Account Management teams on stock-related queries.
• Provide timely updates on inventory issues affecting orders or client accounts.
• Support client reporting requirements with accurate and timely data.
• Support onboarding of new customers.

Systems & Process Management

• Ensure effective use of the Warehouse Management System (WMS) for all inventory processes.
• Identify system or process improvements to enhance stock accuracy and efficiency.
• Support implementation of new systems, processes, or client requirements.
• Analyse weights and dims of products to ensure space optimisation

Continuous Improvement

• Identify root causes of stock discrepancies and implement preventative measures.
• Contribute to improving warehouse layout, processes, and stock handling procedures.
• Support operational efficiency by reducing stock errors and improving accuracy.
• Support special projects including reconfiguration and relays.

Health, Safety & Compliance

• Ensure all inventory processes comply with health and safety standards.
• Follow company procedures for safe handling and storage of goods.
• Support audits and ensure compliance with internal and external requirements.

Success looks like

Success in this role is maintaining consistently high levels of inventory accuracy, ensuring that physical stock and system records are fully aligned, and that discrepancies are minimal, quickly identified, and effectively resolved. The Inventory Controller supports smooth warehouse operations by preventing stock-related issues that impact order fulfilment, while providing accurate, timely reporting to both internal teams and clients. Success is also reflected in strong process discipline, continuous improvement of stock control procedures, and reliable collaboration with operational teams to ensure efficient, accurate, and compliant inventory management.

Key Skills & Experience

Essential

• Experience in inventory control, stock management, or warehouse operations.
• Strong attention to detail and high level of accuracy.
• Experience using Warehouse Management Systems (WMS).
• Excellent analytical and problem-solving skills.
• Ability to work in a fast-paced operational environment.

Desirable

• Experience within e-commerce fulfilment or 3PL logistics environments.
• Experience conducting cycle counts and stock audits.
• Strong Excel or data analysis skills.
• Understanding of stock control methodologies (e.g., FIFO, batch control, serial number capture). 

Personal Attributes

• Highly detail-oriented – Takes pride in accuracy and precision.
• Methodical and organised – Able to follow structured processes consistently.
• Proactive mindset – Identifies and resolves issues before they escalate.
• Reliable and accountable – Takes ownership of inventory accuracy.
• Calm under pressure – Maintains accuracy in a fast-paced environment.
• Collaborative – Works effectively with operational and customer-facing teams.

What we Offer:

• Remuneration: A competitive salary, and pension contribution (dependent on experience and your geographic market benchmark), and plenty of opportunities to grow from there.
• Annual Leave: 33 days of paid annual leave including public holidays, plus your birthday on us subject to a qualifying period. We want you top of your game and that means rest.
• Wellbeing: Our Medicash program includes GP anytime, cashback for prescriptions, optical, dental etc. In addition fresh fruit weekly and refreshments are provided.
• Life Assurance: Death in service cover at 4 x annual salary subject to qualifying period.
• Perks: Our Bright HR benefits platform offers a variety of discounts across wellbeing and lifestyle. In addition, you get to access a range of exclusive discount codes from some of the fantastic retail brands we work with.
• Facilities: Free onsite parking and access to fantastic welfare facilities.
• Growth and development: From day one, our investment in your learning, development, and career progression is a top priority. And with the rate we are growing at, there are plenty of long-term career opportunities where talent is identified.
• A team that feels like family: You will be joining a fun, supportive team that prioritizes high autonomy, and collaboration primarily. We also host regular team social events.
• Culture & engagement: Our approach to culture encourages transparency, ownership, and honesty. We have no room for toxicity, bureaucracy, and micro- management, here at 3PL.

Our Story

From its inception in 2006, our founding vision was to build a company that specialised in providing fulfilment & delivery support to aspiring retail brands offering exceptional quality of service and value for money. In realising such a vision, the customer would be at the heart of everything and would enjoy a service experience that was second to none. To that end 3P Logistics (3PL) was born.

Today, the company that began as a 2 head 10,000 sq. ft operation has now become one of the fastest growing privately owned fulfilment businesses in the UK with a prestigious reputation underpinned by great relationships and value for money. As a fully integrated 3PL the Company also provides an extensive range of valued added support functions that further complements its award-winning offering.

Next Steps

If you believe you have the personality, the experience, the skills, and the determination to succeed send us your CV to start your journey towards joining a winning team and together we will MAKE SHIP HAPPEN!

Please note due to the large volume of applications we receive for these roles, if we have not contacted you within 21 days then, unfortunately, your application hasn’t been successful, however, we may contact you regarding other roles and we wish you all the best in your job search.

No agencies please.

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