B2B Retail Fulfilment

Let us manage your retail fulfilment across all your channels, providing you with a true multi-channel service.

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What is B2B Retail Fulfilment?

B2B retail fulfilment is a service that supports brands selling across multiple channels, including wholesale, retail, marketplaces, and direct-to-consumer. It involves processing larger orders, meeting specific retailer requirements, and coordinating deliveries to distribution centres, stores, or other commercial locations. This service is ideal for growing brands that sell to both consumers and retail partners. If your business only sells directly to consumers, please refer to our 3PL Direct services.

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How does it work?

Stock Received

We receive your goods and store them in our secure, professionally managed warehouses. All stock is booked into our 3PL Fusion, ready for dispatch across any of your sales channels.

Orders Flow

We integrate with your B2B and B2C systems to automatically capture every order. Whether it is a pallet order for a retailer or a parcel for a customer, everything is handled in one place.

Orders Picked

Each order is picked and packed according to the end recipient’s requirements. For retailers, this includes specific carton labels, barcodes and booking references.

Goods Shipped

We dispatch via the appropriate method depending on the recipient. Larger B2B orders may go by pallet network, while consumer orders go via courier.

Returns Managed

We handle returns and update your inventory across all platforms. You maintain complete visibility and control without managing multiple systems or suppliers.

Our services for B2B Retail Fulfilment

Order Processing

Retail orders picked, packed and delivered to spec.

System Integration

Connected to all your sales channels in one place.

Compliance Handling

Retailer labelling and delivery rules followed exactly.

Stock Management

Live inventory across all platforms.

Despatch Options

Parcel, pallet or courier — whatever fits best.

Returns Handling

We process all returns and update your system.

Why Outsource Your B2B Retailer Order Fulfilment?

Simplify Complex Multi-Channel Operations

Selling across B2B and B2C channels creates complexity. We streamline your fulfilment into one unified process so you can focus on growing your brand.

Avoid Retailer Penalties and Delays

We understand retail partners’ requirements and ensure every order meets their rules. That means fewer fines, faster processing and better relationships with your stockists.

Stay Scalable Without Adding Cost

Our fulfilment solution grows with you. Whether you are adding more SKUs, new retail accounts or extra channels, you can scale without the overhead of doing it in-house.

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“3PL made our transition into their fulfilment network seamless. Their helpful support team were on hand to guide us every step of the way”

“There are fewer issues…less lost orders, wrong orders and missed picks and all of that does create a stronger image of us as a brand and that can only create a positive perception in our customer’s eyes.”

“I’ve been delighted with the level of service that 3PL have been able to offer. They’ve helped us simplify our operations, consistently delivered on quality and helped us make big cost savings.”

On-demand access to 3PL Fusion™ for seamless integration to your business systems

View every transaction in real time on demand from anywhere in the world

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Integrate 3PL Fusion with your existing business systems…

Integrate to 3PL Fusion™ direct from your existing systems, for seamless information flow upstream and downstream.

Business system integrations

Connect with a range of major carriers

Integrate 3PL Fusion™ directly with your existing systems, for seamless information flow upstream and downstream.

Delivery partner integrations

3PL Flex not for you?

Do you sell exclusively to consumers through your website or a marketplace?

We handle the back-end, you focus on growth

Flawless fulfilment that delights customers

A trusted partner from start-up to standout

Fewer mistakes, better customer experience

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Frequently Asked Questions

What is the difference between B2B and D2C fulfilment?

B2B involves fulfilling larger or more complex orders for retailers or commercial partners. D2C focuses on shipping parcels directly to individual consumers.

Can you handle both B2B and D2C orders together?

Yes. Our multi-channel fulfilment service manages both types of orders from a single location, using a single team and platform.

Which retailers do you support?

We can fulfil orders for most UK retailers, including supermarkets, department stores and high-street chains. We follow each one’s booking and labelling process.

Do you handle wholesale orders as well?

Yes. We support bulk orders to distributors, wholesalers and retail partners with custom packing and scheduled delivery.

Can you help with compliance for retail deliveries?

We are thoroughly familiar with major retailer requirements and make sure your orders are packed and labelled to spec.

Do you support marketplace sales as part of this?

Yes. We can manage orders from platforms like Amazon, Faire, and Not On The High Street, along with your other sales channels.

What are your minimum volumes for B2B fulfilment?

We typically work with brands shipping at scale, but we are happy to assess your setup and recommend a solution that fits.

Can I see all orders and stock levels in one place?

Yes. Our system gives you complete visibility of your orders, stock movements and returns across all channels in real time.