Subscription box fulfilment services

We’ll pick, pack, and ship your subscription boxes on demand, delivering an unboxing experience that delights your consumers every time and keeps them coming for more.

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It’s the process of picking, packing and delivering curated ‘subscription box’ packages on a recurring basis, typically monthly, to end customers. Unlike other eCommerce fulfilment solutions, subscription boxes require meticulous management of multiple SKUs, custom packaging specifications, and coordinated dispatch schedules to ensure every subscriber receives their box on the same day each month. Our team handles the intricacies of receiving stock from your suppliers, managing complex multi-SKU kits, navigating seasonal demand peaks, and maintaining the premium unboxing experience your brand promises. All operations are managed from our clean and secure hubs in Wigan, providing you with complete peace of mind.

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eCommerce fulfilment

Send us all your stock, either as finished items or individual unit items, ready to pick for custom orders. Our flexible system adapts to your unique subscription model.
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Kitting and assembly

We’ll expertly assemble individual SKUs received from multiple suppliers into completed subscription boxes, managing complex product combinations and seasonal variations with precision.
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Amazon preparation

Selling via Amazon, too? Let us prepare your boxes for guaranteed receipt into their fulfilment network, ensuring compliance with all FBA requirements.
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Inventory management

3PL Fusion manages the stock levels of every SKU in real time, providing predictive analytics to ensure you always have sufficient stock and avoid costly stockouts during peak subscription periods.
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Returns management

If your customers have a need to return items, they come straight back to us for efficient processing. We’ll inspect, restock, or dispose of items in accordance with your protocols.
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Customer service

We can manage customer service on your behalf, answering enquiries as though we are your in-house service team, maintaining your brand voice and enhancing subscriber satisfaction.
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Why outsource your subscription box fulfilment?

Outsourcing subscription box fulfilment to 3PL lets you scale efficiently, save time, reduce errors, and deliver a premium experience consistently, all while focusing on growing your subscriber base and refining your product curation.

Scalability & Flexibility

3PL can handle fluctuating order volumes, whether you’re shipping hundreds or tens of thousands of boxes monthly. Easily scale during peak seasons, product launches, or promotional campaigns without investing in extra staff, warehouse space, or equipment. Our infrastructure grows with your business, supporting everything from startup operations to established brands shipping globally.

Time & Resource Savings

Subscription fulfilment is labour-intensive, requiring careful coordination of picking, custom kitting, packing, and timed shipping cycles. Outsourcing these complex operations lets your team focus on what truly drives growth: marketing campaigns, product sourcing, subscriber acquisition, and developing the curated experiences that set your brand apart.

Cost Efficiency

Benefit from our negotiated bulk shipping rates, optimised packaging solutions, and streamlined labour costs. Avoid the significant capital investment in warehouse infrastructure, fulfilment technology, and permanent staff required for in-house operations. As your subscription volumes fluctuate month to month, you only pay for what you use.

Enhanced Customer Experience

Professional, consistent packing aligned with your brand guidelines, reliable delivery schedules, and custom branded packaging options all contribute to an elevated subscriber experience. These touchpoints strengthen brand loyalty, reduce churn rates, and generate positive word of mouth and unboxing content that drive organic growth.

International Reach

3PL ships to over 190 countries, managing the complexities of customs documentation, duties, and compliance on your behalf. Expand your subscription service internationally without the headache of navigating different regulatory requirements and carrier networks.

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Wholesale, retail, D2C – fully integrated
Sharp inventory, sharper SLAs
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Manukora
A hand holding a pot of Manukora manuka honey in front of a tree with yellow and white flowers and a blue sky
Manukora

Manukora

Manukora is a New Zealand-based honey producer specialising in premium raw Mānuka honey, a rare, high-quality product harvested from the nectar of the Mānuka tree. Operating a multi-channel model, Manukora sells direct to consumers (D2C) via its eCommerce website alongside retail and marketplace channels, including Holland & Barrett and Amazon.
Spectrum Supplements
Four tubs of Spectrum Supplements products displayed on a wooden board
Spectrum Supplements

Spectrum Supplements

Spectrum Supplements is a global supplier of vitamins, supplements and nutritional products for children and adults with special educational needs and disabilities. It specialises in premium brands, hard-to-find products and clinically trusted formulations. The business operates across multiple sales channels, including its own eCommerce website and retail distribution through partners, including Holland & Barrett.
Image is split in two - one side shows warehouse operatives wearing high vis vests managing pallets of large amounts of stock using advanced computer software; the other side shows warehouse operatives wearing high vis vests labelling individual boxes on a conveyor belt
3PL Flex vs 3PL Direct: Which is right?

3PL Flex vs 3PL Direct: Which is right?

An operative views a fulfilment dashboard on 3PL Fusion software across two monitors in a warehouse.
The role of real-time data in modern fulfilment partnerships

The role of real-time data in modern fulfilment partnerships

Two couriers - one has a red cross - he is throwing the parcel over the fence; the other has a green tick - he is placing the parcel carefully at the doorstep.
Why fulfilment is now a brand differentiator… not just a back-office function

Why fulfilment is now a brand differentiator… not just a back-office function

Bird's eye view of warehouse showing operatives labelling and loading boxes onto shelves.
Peak season readiness: Lessons learned from retail’s busiest times

Peak season readiness: Lessons learned from retail’s busiest times

Person using computer monitor that looks like a window showing a view of the warehouse.
How seamless system integration reduces errors and enhances customer experience

How seamless system integration reduces errors and enhances customer experience

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