Trixie Pet Products seals 3-year fulfilment partnership with 3PL to accelerate UK expansion

Global pet products supplier Trixie Pet Products have chosen 3P Logistics to support their UK expansion plans citing professionalism and seamless onboarding as key attributes to doing business. Reduced lead times from point of order to delivery give Trixie the confidence to outsource their UK fulfilment and logistics needs, enabling them to focus on increasing their share of the UK market.

As a supplier of food products and accessories for pets, Trixie rightly demand a high standard of cleanliness, combined with safe and secure handling of goods within a controlled environment. In addition, our on-demand 3PL Fusion platform links with Trixie’s systems to ensure seamless fulfilment of orders on time and in full.

The Trixie brand

Global pet specialists Trixie offer a wide range of products for dogs, cats, smaller animals, birds, terrarium inhabitants – and even some garden wildlife.

Now building a significant presence in the UK, customers can choose from over 6,000 products, ranging from pet beds, cages and hutches to feeding bowls, harnesses and a huge variety of toys, as well as animal treats, care and health products.

Proven performance leads Trixie to choose 3PL

With the ambition to grow their presence in the UK market, Trixie have chosen 3PL to handle their fulfilment and logistics needs. Our industry leading performance metrics evidence the speed and reliability of our order processing, facilitated by our advanced Fusion technology. Our systems will allow Trixie to develop an omnichannel model that integrates wholesale, retail and distribution partners into the mix alongside direct-to-consumer as their UK offering evolves.

3PL CEO, Ian Walker, said: “We’re thrilled to be working with such an established brand and likeminded people. As a multi-channel fulfilment company, we are well positioned to support the future business goals of Trixie as they continue to expand their offering across various sales channels.”

Advanced technology and first-class facilities attract quality-focused customers

Trixie requires a full-service 3PL provider, comprising inbound, fulfilment, delivery, returns management and customer support. The physical solutions are underpinned by Fusion, our proprietary fulfilment platform, which provides complete visibility of all operations 24/7 365.

Designed in-house, Fusion is engineered to deal seamlessly with the complexities of two-way integration between Trixie’s business systems and our own warehouse and dispatch systems. Key technologies include an open API that allows customers’ order management platforms to integrate seamlessly for picking, packing and dispatch directly from dedicated fulfilment centres. Comprehensive real-time tracking information supports effective monitoring and performance management.

Hygiene and safe handling: Vital ingredients for pet food product distribution 

Trixie stock items are generally compact and, because food products are part of the range, often hygienically packaged to ensure pet owners and their companions receive them in excellent condition. Safe handling and cleanliness are therefore essential throughout the fulfilment process. We hold ISO 9001 – the internationally recognised standard for quality management systems, and these are complemented by our state-of-the-art, clean and modern Grade A warehousing, together with fully trained employees committed to safety, quality and efficiency.

UK-based fulfilment reduces lead time, shipping costs and facilitates expansion

As a global enterprise, moving to an in-country fulfilment partner marks a key stage in Trixie’s growth strategy. UK market growth and brand affinity will be strengthened by a reputation for reliability, reinforced by consistently efficient order fulfilment and meeting On Time, In Full (OTIF) targets.

Shared values and collaborative approach: The foundation for a successful partnership 

Trixie’s commitment to pets and their owners reflects the same level of dedication and attention to detail that defines our working relationship. Our collaboration is built on shared values, providing a solid foundation for a successful partnership that supports Trixie’s growth in the UK while ensuring their fulfilment operations run smoothly and efficiently.

Theda Tramsen, Supervising Sales Manager UK at Trixie, said: “We are truly delighted with the collaborative spirit of our partnership with 3PL. The entire onboarding process was handled swiftly and efficiently, laying a strong foundation for our continued success together.”