Contrary to popular belief, sales hotline numbers are still widely used and offer a valuable route to market.
Instead of employing a full time in-house telesales team, re-routing such calls to our on demand inbound telesales team allows you to lower your fixed costs and increase flexibility.
Our experienced agents are all fully trained to PCI standard and are on hand to process card payments and capture sales data as required.
Our inbound call handling facility is designed to provide our clients with a seamless extension to their own business.
Any of our inbound & call handling services can be provided as a total solution or as an overflow facility for a client’s own in- house call centre. Our inbound call centre is underpinned by our sophisticated telecoms infrastructure which allows for the intelligent routing of calls, in call message broadcast and basic data capture.