Fusion connects and automates every part of your order fulfilment process

Automate your order fulfilment at scale, optimise your operations for time and cost, use the delivery experience to beat shopper expectations, create better customer experiences that bump up long-term loyalty.

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“We now have real-time data with our key performance metrics, previously our data had been very subjective. Fusion gives us an in-depth view of what it’s costing us to serve on e-comm, trade, export orders and next day delivery and allows us to refocus on where we can save costs within the business.”

Mike HollandHead of Products, Welspun

The new way multichannel brands fulfil orders.

Sync, edit, update and fulfil all of your orders across your retail partners, platforms and marketplace.

Once your store is plugged into Fusion, we gather real-time data that gives you an in-depth view of the true cost of selling and shipping your products, with actionable insights into where you can optimise to save costs and identify your biggest money-makers.

The future of inventory management is now.

Fusion combines all the features you’d usually find in separate systems into one intelligent dashboard, helping you run your business more efficiently.

Book inbound shipments, view and optimise your inventory levels, view carrier updates and obtain tracking on-demand 24/7 365.

Stop wasting time on repetitive order management tasks.

Spending too much time on order creation, label printing and warehouse management?

from direct-to-consumer to wholesale shipments, Fusion makes it easy to automate every stage of your order management process. You can share tracking information with customers, book in deliveries, monitor service levels and get low stock alerts from any device.

Analyse and optimise with data at your fingertips.

Fusion gives you incomparable real-time insights into what your customers are buying, with customised reporting and cost per unit analysis data that lets you see which channels are driving the biggest revenues, you can see the whole story behind every order.

Plus, Everything You Need to Optimise Your Order Fulfilment

Inventory management

Proactively manage your SKU levels, so you know when to reorder from your suppliers.

Carrier Integration

Sync with the most carriers, create shipping labels and tracking deliveries.

Returns Handling

Monitor returns statuses, create return labels and know when the items are received, so you can quickly process refunds.

Live Order Updates

Change the customer address before the shipping labelled is printed.

Order tracking

Know exactly where orders are from the moment your customer orders to the moment it's delivered.

One-Time Integration

Fusion syncs with a wide range of eCommerce platform in just a few, easy clicks.

We integrate with your ecommerce store

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